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Suggestion
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Resolution: Duplicate
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None
When a Managed account gets deactivated due to Atlassian's "Export Control - Compliance Policy"
The user gets the following notification
Dear Atlassian user, U.S. law prohibits Atlassian, an Australian corporation with offices in the United States, from providing you with access to our products and services. After analyzing the applicable lists of restricted parties maintained by the U.S. Government, we were unable to confirm that your name was not affiliated with a restricted party. If this is a case of misidentification, please reply with two different copies of official documentation to verify your identity. Official documentation includes, but is not limited to, a government-issued drivers license or identification card, passport, utility bill, mortgage or bank statement, etc. Please make sure your full name and address are clearly visible. We look forward to your reply. Sincerely, Atlassian
However, this data is not recorded in the Org Audit logs so it becomes difficult for the Org Admins to understand why the Account was disabled.
Suggestion:
Include the above "User Deactivation" and "Reactivation" event in the Org Audit logs so Admins are aware and can take necessary actions on the same.
- duplicates
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ACCESS-1129 Add audit log when IDP synced user is removed from group in idp
- Gathering Interest
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ID-8153 Add org-level audit log when name or email change is made to a managed user
- Gathering Interest
- mentioned in
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