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Suggestion
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Resolution: Fixed
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None
Thanks everyone for watching and commenting on this ticket.
This is fixed! The URL is landing at https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/.
As always, thank you for the opportunity to improve our products, Feel free to bring additional feedback via existing suggestions!
João N.,
Atlassian Team
Issue Summary
The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html
Steps to Reproduce
N/A
Expected Results
The URL should be valid.
https://atlassian.slack.com/archives/CFG88HUQH/p1625133605214400
Actual Results
The URL provides a 404 error.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is cloned from
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- Closed
[ACCESS-1089] The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts points to a dead URL
| Description |
Original:
h3. Issue Summary
The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.[https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html] Steps to Reproduce N/A h3. Expected Results The URL should be valid. https://atlassian.slack.com/archives/CFG88HUQH/p1625133605214400 h3. Actual Results The URL provides a 404 error. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
{panel:borderStyle=solid|borderColor=#6A8EB3 |bgColor=#F8F8F8}
Thanks everyone for watching and commenting on this ticket. This is fixed! The URL is landing at https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/. As always, thank you for the opportunity to improve our products, Feel free to bring additional feedback via existing suggestions! João N., Atlassian Team {panel} h3. Issue Summary The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.[https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html] Steps to Reproduce N/A h3. Expected Results The URL should be valid. https://atlassian.slack.com/archives/CFG88HUQH/p1625133605214400 h3. Actual Results The URL provides a 404 error. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
| Component/s | New: IdP SSO - Account de / activation [ 64196 ] | |
| Component/s | Original: User Management [ 61296 ] | |
| Component/s | Original: User Sync - Managed Accounts [ 53198 ] |
| Description |
Original:
h3. Issue Summary
The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.[https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html] Steps to Reproduce N/A h3. Expected Results The URL should be valid. h3. Actual Results The URL provides a 404 error. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.[https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html] Steps to Reproduce N/A h3. Expected Results The URL should be valid. https://atlassian.slack.com/archives/CFG88HUQH/p1625133605214400 h3. Actual Results The URL provides a 404 error. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
| Description |
Original:
h3. Issue Summary
The "Last Active" value in a managed account profile page is shown as unavailable if the user does not have any product access. It does not return any value in the API response as well for the "Get User API" query. Also noted that in certain cases, even if the user has product access and has recently logged in to Atlassian system, the "Last Active" tag is shown as "unavailable. h3. Steps to Reproduce # Visit a managed account profile without product access. # Check the value in "Last Active". # Also run an API query for Get User API and notice the absence of "Last Active" tag for this user. h3. Expected Results The "Last Active" tag should be consistent and correct for all the managed accounts. h3. Actual Results The "Last Active" value in a managed account profile page is shown as unavailable if the user does not have any product access.Also noted that in certain cases, even if the user has product access and has recently logged in to Atlassian system, the "Last Active" tag is shown as "unavailable. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
The URL for "Learn more about account deactivation" sent by Atlassian Access to users with deactivated accounts gives a 404 error.[https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html] Steps to Reproduce N/A h3. Expected Results The URL should be valid. h3. Actual Results The URL provides a 404 error. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
| Link |
New:
This issue is cloned from |