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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: User Sync - Managed Accounts
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None
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5
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Severity 3 - Minor
Issue Summary
If an organization has more than 10k managed user accounts it would display more than 500 pages in total. Navigating to page number 500 and above does not work.
As we display 20 users per page it looks like we are not able to fetch users with an index above 10000.
Steps to Reproduce
- Open Managed accounts at the organization with more than 10k managed accounts
- Navigate to page number 500 and above.
- Example: https://admin.atlassian.com/o/\
{ORGID}
/members?page=505
Expected Results
The page should load and show up the managed accounts details.
Actual Results
Page gets stuck and does not load
Workaround
Use the Export accounts option under Managed accounts --> Export accounts.
This provides the option to export a CSV file containing all your managed accounts which may be useful in certain cases.