Uploaded image for project: 'Atlassian Guard'
  1. Atlassian Guard
  2. ACCESS-1079

Unable to navigate beyond page 500 and above for managed accounts

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      If an organization has more than 10k managed user accounts it would display more than 500 pages in total. Navigating to page number 500 and above does not work. 
      As we display 20 users per page it looks like we are not able to fetch users with an index above 10000. 

      Steps to reproduce the issue

      1. Open Managed accounts at the organization with more than 10k managed accounts 
      2. Navigate to page number 500 and above.
      3. Example: https://admin.atlassian.com/o/\{ORGID}/members?page=505

      Actual Result:

      Page gets stuck and does not load

      Expected Result:

      The page should load and show up the managed accounts details.

      Workaround:

      Use the Export accounts option under Managed accounts --> Export accounts.
      This provides the option to export a CSV file containing all your managed accounts which may be useful in certain cases. 

              Unassigned Unassigned
              20d8b956adca Jayant Suneja
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: