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  1. Atlassian Guard
  2. ACCESS-1038

Improve User Provisioning Troubleshooting log

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      At the present moment, User Provisioning troubleshooting log has

      • Limited information that does not help troubleshooting integration errors
        • Example: Resource [USER]: with email[someuser@somedomain.com] already exists.
          • What is the account trying to assign that already taken email address?
          • What is the account currently using that already taken email address?
      • No navigation helpers such as a search bar or a date filter.
        • The logs are being rolled and you have no way to filter out the irrelevant information.
      • Logs get cleared out after 30 days.
      • No option to log sync calls that are successful.

            [ACCESS-1038] Improve User Provisioning Troubleshooting log

            Kat N made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Kat N made changes -
            Link New: This issue relates to ACCESS-1148 [ ACCESS-1148 ]

            Kat N added a comment -

            Thanks everyone for watching and commenting on this ticket. As part of an initiative to better consolidate customer feedback, we are closing this ticket as a duplicate. Please vote, watch and comment on ACCESS-1148 going forward.

            Kat N added a comment - Thanks everyone for watching and commenting on this ticket. As part of an initiative to better consolidate customer feedback, we are closing this ticket as a duplicate. Please vote, watch and comment on ACCESS-1148 going forward.
            Kat N made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 602103 ]
            Ramon M made changes -
            Description Original: At the present moment, User Provisioning troubleshooting log has
            - Limited information that does not help troubleshooting integration errors
            -- Example: _Resource [USER]: with email[someuser@somedomain.com] already exists._
            --- What is the account trying to assign that already taken email address?
            --- What is the account currently using that already taken email address?
            - No navigation helpers such as a search bar or a date filter.
            -- The logs are being rolled and you have no way to filter out the irrelevant information.
            - Logs get cleared out after 30 days.             		New: At the present moment, User Provisioning troubleshooting log has
            - Limited information that does not help troubleshooting integration errors
            -- Example: _Resource [USER]: with email[someuser@somedomain.com] already exists._
            --- What is the account trying to assign that already taken email address?
            --- What is the account currently using that already taken email address?
            - No navigation helpers such as a search bar or a date filter.
            -- The logs are being rolled and you have no way to filter out the irrelevant information.
            - Logs get cleared out after 30 days.
            - No option to log sync calls that are successful.
            Ramon M made changes -
            Description Original: At the present moment, User Provisioning troubleshooting log has
            - Limited information that does not help troubleshooting integration errors
            -- Example: _Resource [USER]: with email[someuser@somedomain.com] already exists._
            --- What is the account trying to assign that already taken email address?
            --- What is the account currently using that already taken email address?
            - No navigation helpers such as a search bar or a date filter.
            -- The logs are being rolled and you have no way to filter out the irrelevant information.             		New: At the present moment, User Provisioning troubleshooting log has
            - Limited information that does not help troubleshooting integration errors
            -- Example: _Resource [USER]: with email[someuser@somedomain.com] already exists._
            --- What is the account trying to assign that already taken email address?
            --- What is the account currently using that already taken email address?
            - No navigation helpers such as a search bar or a date filter.
            -- The logs are being rolled and you have no way to filter out the irrelevant information.
            - Logs get cleared out after 30 days.
            Felipe Oliveira created issue -

              ajagalpure ani (Inactive)
              6048cd401523 Felipe Oliveira
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: