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  1. Atlassian Guard
  2. ACCESS-1034

Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

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      Issue Summary

      • When calling GET /admin/v1/orgs/ {orgId}/users (Get users in organization) REST API endpoint, the results set doesn't include unverified accounts

      Steps to Reproduce

      1. Send a GET request to /admin/v1/orgs/{orgId}/users

      Expected Results

      • The returned list of Atlassian accounts should include unverified Atlassian accounts as the accounts are now being surfaced in the "Managed accounts" page in the Atlassian organization admin UI
      • As per ACCESS-617, unverified Atlassian accounts are now listed on the "Managed accounts" page in the Atlassian organization admin UI

      Actual Results

      • The returned list of Atlassian accounts doesn't include unverified Atlassian accounts

      Workaround

      • No known workarounds if unverified Atlassian accounts need to be fetched programatically
      • It's possible to get a list of unverified Atlassian accounts by using the CSV export functionality on the "Managed accounts" page in the Atlassian organization admin UI

            [ACCESS-1034] Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]

            Anusha Rutnam added a comment -

            https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-get now returns unverified managed users

            Anusha Rutnam added a comment - https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-get now returns unverified managed users
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2

            Igor Sholomov added a comment -

            We have about 1/2 of all accounts unverified and that means that I'm unable to implement a full automation of bulk account update. I will have to use CSV export and parse it in my script. It would be great to exclude this manual part from the process.

            Igor Sholomov added a comment - We have about 1/2 of all accounts unverified and that means that I'm unable to implement a full automation of bulk account update. I will have to use CSV export and parse it in my script. It would be great to exclude this manual part from the process.
            Thiyagesh Viswanathan made changes -
            Assignee Original: Alice Ma [ 049a251285f5 ] New: Thiyagesh Viswanathan [ fa703ee4eaf4 ]
            Thiyagesh Viswanathan made changes -
            Assignee Original: Thiyagesh Viswanathan [ fa703ee4eaf4 ] New: Alice Ma [ 049a251285f5 ]
            Thiyagesh Viswanathan made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Thiyagesh Viswanathan made changes -
            Assignee New: Thiyagesh Viswanathan [ fa703ee4eaf4 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1

              fa703ee4eaf4 Thiyagesh Viswanathan
              dnguyen4 Derrick Nguyen
              Affected customers:
              6 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: