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  1. Atlassian Guard
  2. ACCESS-1034

Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

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      Issue Summary

      • When calling GET /admin/v1/orgs/ {orgId}/users (Get users in organization) REST API endpoint, the results set doesn't include unverified accounts

      Steps to Reproduce

      1. Send a GET request to /admin/v1/orgs/{orgId}/users

      Expected Results

      • The returned list of Atlassian accounts should include unverified Atlassian accounts as the accounts are now being surfaced in the "Managed accounts" page in the Atlassian organization admin UI
      • As per ACCESS-617, unverified Atlassian accounts are now listed on the "Managed accounts" page in the Atlassian organization admin UI

      Actual Results

      • The returned list of Atlassian accounts doesn't include unverified Atlassian accounts

      Workaround

      • No known workarounds if unverified Atlassian accounts need to be fetched programatically
      • It's possible to get a list of unverified Atlassian accounts by using the CSV export functionality on the "Managed accounts" page in the Atlassian organization admin UI

            [ACCESS-1034] Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

            Anusha Rutnam added a comment -

            https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-get now returns unverified managed users

            Anusha Rutnam added a comment - https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-get now returns unverified managed users

            Igor Sholomov added a comment -

            We have about 1/2 of all accounts unverified and that means that I'm unable to implement a full automation of bulk account update. I will have to use CSV export and parse it in my script. It would be great to exclude this manual part from the process.

            Igor Sholomov added a comment - We have about 1/2 of all accounts unverified and that means that I'm unable to implement a full automation of bulk account update. I will have to use CSV export and parse it in my script. It would be great to exclude this manual part from the process.

              fa703ee4eaf4 Thiyagesh Viswanathan
              dnguyen4 Derrick Nguyen
              Affected customers:
              6 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: