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  1. Atlassian Guard
  2. ACCESS-1034

Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

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      Issue Summary

      • When calling GET /admin/v1/orgs/ {orgId}/users (Get users in organization) REST API endpoint, the results set doesn't include unverified accounts

      Steps to Reproduce

      1. Send a GET request to /admin/v1/orgs/{orgId}/users

      Expected Results

      • The returned list of Atlassian accounts should include unverified Atlassian accounts as the accounts are now being surfaced in the "Managed accounts" page in the Atlassian organization admin UI
      • As per ACCESS-617, unverified Atlassian accounts are now listed on the "Managed accounts" page in the Atlassian organization admin UI

      Actual Results

      • The returned list of Atlassian accounts doesn't include unverified Atlassian accounts

      Workaround

      • No known workarounds if unverified Atlassian accounts need to be fetched programatically
      • It's possible to get a list of unverified Atlassian accounts by using the CSV export functionality on the "Managed accounts" page in the Atlassian organization admin UI

          Form Name

            [ACCESS-1034] Calling REST API endpoint fetch all managed Atlassian accounts doesn't include unverified Atlassian accounts

              fa703ee4eaf4 Thiyagesh Viswanathan
              dnguyen4 Derrick Nguyen
              Affected customers:
              6 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: