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Suggestion
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Resolution: Unresolved
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114
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Issue Summary
An SSO-enabled user receives the below error when logging in if a user is not assigned to the Atlassian cloud application on IDP.
Message: AADSTS50105: The signed in user 'user@example.com' is not assigned to a role for the application '33333333-2222-1111-aaaa-ebbbbbbbb'(Atlassian Cloud).
The message is confusing, and the administrator does not get clarity on where to check for user assignment. It would be better to mention about Atlassian cloud application on IDP
Message: AADSTS50105: The signed in user 'user@example.com' is not assigned to a role for the application '33333333-2222-1111-aaaa-ebbbbbbbb'(Atlassian Cloud application on IDP).
Steps to Reproduce
- Enable SAML SSO for an organization
- Do not assign a user to the Atlassian cloud application on Azure.
- Login user via SSO
Expected Results
The error message should be more clear and precise to the point administrator in the right direction.
Workaround
This is an Azure AD related error and Microsoft has published articles that go over the SAML Error Codes: https://docs.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts50105-user-not-assigned-role
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