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  1. Jira Service Management Cloud
  2. JSDCLOUD-8649

Customer without permission to project can be added as a reporter of a request

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      Issue Summary

      A customer who does not have access to the project can still be selected as the reporter of a request in the project

      Steps to Reproduce

      1. Create a customer in a project
      2. Create a request in a different project (make sure the permission is set to "Customers my team adds to the project"). Once the request is created, set the reporter a the customer created in the first project

      Expected Results

      The customer is not selectable as a reporter since not having access to the project

      Actual Results

      The customer can be selected as the reporter

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            nmohdkhalid Nabil
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              Created:
              Updated:
              Resolved: