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  1. TRELLO
  2. TRELLO-116

Workspaces not discoverable in Enterprise dashboard when Atlassian account is deactivated.

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    Description

      Issue Summary

      Currently, workspaces will appear in the Non-Enterprise Workspaces tab of the admin dashboard if they meet the following conditions:

      • The Workspace must not already be managed by another Enterprise
      • The Workspace must not have another pending join request

      There is a bug where if the Atlassian account is deactivated, their workspaces won’t appear which creates discoverability issues for organisations.

      Steps to Reproduce

      • Make sure you're an admin of an Atlassian organization + enterprise with managed accounts, and the two are linked.
      • Create free Workspaces with the Managed account
      • Open the enterprise dashboard and note that the Workspaces are listed under 'Non-enterprise Workspaces'
      • Go into the Atlassian Org Admin Hub and deactivate the free managed account.
      • Go back to the enterprise dashboard and refresh the 'Non-enterprise Workspaces' tab.

      Expected Results

      • Workspaces are expected to appear on the non-enterprise workspace tab, even for deactivated users.

      Actual Results

      • Workspaces belonging to the deactivated member are no longer available on the Non-Enterprise Workspace tab.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when it becomes available

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            Unassigned Unassigned
            500e72509c9e Vishaal S
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            Dates

              Created:
              Updated: