When upgrading, please verify the Issue Types are correct

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Tracked Elsewhere
    • None
    • Component/s: None

      NOTE: This suggestion is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding suggestion.

      When upgrading GreenHopper, can you please verify if they are using the correct Issue Types? We do a lot of verification on the Custom Fields now and lock them down if they're the defaults, however there's no verification of Issue Types.

      GreenHopper can somehow get into a state where the Issue Types are not correct in the database and this will cause all sorts of problems, such as the linked issue.

      Thanks!

      Workaround

      This can be fixed using How to Fix the Duplicate GreenHopper Custom Fields After Upgrading, specifically steps 4 - 9.

            Assignee:
            Unassigned
            Reporter:
            Dave C
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: