Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-21928

Sprint can't be linked with Confluence Cloud page and throw 'Page failed to load.'

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 9.4.0, 8.20.23
    • Sprint
    • None

      Issue Summary

      Users are unable to link sprints in Jira with Confluence Cloud pages.

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Link Jira Software with a Confluence Cloud instance, and make sure it's working properly by linking pages manually in Jira issues and also by using Jira Macros in Confluence
      2. Attempt to link pages from within the sprint with Confluence, by using the "View linked pages" functionality; See https://confluence.atlassian.com/jirasoftwareserver0819/linking-a-confluence-page-to-a-sprint-1086415866.html

      Expected Results

      Jira links the Sprint with Confluence Cloud as expected.

      Actual Results

      Jira throws 'Page failed to load.' and the page cannot be linked to the Sprint.

      This problem happens because Jira is trying to link with Confluence Cloud by using a deprecated functionality, XML-RPC, in Confluence Cloud. We can observe the following HTTP requests made by Jira which results in a 404:

      2023-08-24 10:37:44,941-0400 http-nio-8080-exec-323 url: /rest/greenhopper/1.0/sprint/51691/pages; user: <redacted> DEBUG <redacted> 637x7734271x6 bcfcny 159.172.39.19,10.1.136.48 /rest/greenhopper/1.0/sprint/51691/pages [o.apache.http.wire] http-outgoing-51388 >> "POST /wiki/rpc/xmlrpc HTTP/1.1[\r][\n]"
2023-08-24 10:37:44,941-0400 http-nio-8080-exec-323 url: /rest/greenhopper/1.0/sprint/51691/pages; user: <redacted> DEBUG <redacted> 637x7734271x6 bcfcny 159.172.39.19,10.1.136.48 /rest/greenhopper/1.0/sprint/51691/pages [o.apache.http.wire] http-outgoing-51388 >> "Content-Type: application/xml[\r][\n]"
2023-08-24 10:37:44,941-0400 http-nio-8080-exec-323 url: /rest/greenhopper/1.0/sprint/51691/pages; user: <redacted> DEBUG <redacted> 637x7734271x6 bcfcny 159.172.39.19,10.1.136.48 /rest/greenhopper/1.0/sprint/51691/pages [o.apache.http.wire] http-outgoing-51388 >> "Host: <redacted>.atlassian.net[\r][\n]"
2023-08-24 10:37:45,117-0400 http-nio-8080-exec-323 url: /rest/greenhopper/1.0/sprint/51691/pages; user: <redacted> DEBUG <redacted> 637x7734271x6 bcfcny 159.172.39.19,10.1.136.48 /rest/greenhopper/1.0/sprint/51691/pages [o.apache.http.wire] http-outgoing-51388 << "HTTP/1.1 404 Not Found[\r][\n]"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            rbaldasso Rodrigo Baldasso
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: