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  1. Jira Software Data Center
  2. JSWSERVER-16373

Agile Board configuration page load timeouts due to long JQL execution

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.2.12, 7.4.6, 7.5.4, 7.6.3, 7.3.9, 8.13.0
    • AgileBoard

    Description

      Summary

      Agile Board configuration page fails to load due to longer JQL query execution (a query takes longer than 60s default JSON timeout)

      Steps To Reproduce

      Configure board with long and complex JQL, with an execution longer than the 60s.

      Expected Results

      • The board should continue loading anyway
        or
      • A meaningful warning/error message should be displayed with related reason:
        • default timeout information
        • long JQL execution
        • other root cause

      Actual Results

      The board does not load, no effective error message provided to the user.

      Workaround

      Some recommendations and workaround are available in the KB:

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              Unassigned Unassigned
              tdudzisz Tomasz Dudzisz (Inactive)
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              22 Start watching this issue

              Dates

                Created:
                Updated: