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  1. Jira Software Data Center
  2. JSWSERVER-16088

Error running health check since updating JIRA

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    • Resolution: Unresolved
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    Description

      The health check shows an End of Life error with timeout. The logs on the server show the following:

      HealthCheckWatchdog:thread-7 WARN      [c.a.t.healthcheck.concurrent.SupportHealthCheckTask] Health check Ende der Lebensdauer was unable to complete within the timeout of 20000.
      HealthCheck:thread-3 WARN      [c.a.t.j.healthcheck.util.SupportEolCheckUtil] Not able to retrieve the JIRA version information from MPAC
      HealthCheck:thread-3 ERROR      [c.a.t.j.healthcheck.support.EolSupportHealthCheck] An error occurred when performing the EOL check, see the exceptions for more info
      org.apache.http.conn.ConnectTimeoutException: Connect to marketplace.atlassian.com:443 [marketplace.atlassian.com/52.45.138.71, marketplace.atlassian.com/54.84.49.145, marketplace.atlassian.com/34.192.235.81] failed: Connection timed out

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              Unassigned Unassigned
              93586dc12d21 Chiara Siegbert
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                Created:
                Updated: