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  1. Jira Software Data Center
  2. JSWSERVER-14162

Sync Failed: Error during sync. See server logs on OnDemand account

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      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      I just tried to hook up our company github account to our new atlassian instance, but unfortunately I'm met with the above error.

      I'm on an OnDemand instance, so I don't think i have access to the logs. Our main domain is neteffsol.atlassian.net.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSWCLOUD-15818 NullPointerException when synchronizing GitHub issues that are not pull requests but have comments

          • High - High priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSWCLOUD-14162 Sync Failed: Error during sync. See server logs on OnDemand account

          • Medium - Medium priority issues
          • Closed

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