Service Desk report showing time logged by agents

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Reports
    • 0
    • 5

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As the manager of a service desk team, I would like the ability to generate a report showing the amount of time my agents have logged over a period of time.

      Example Report:

      • Shows all of my agents or the agents I select
      • Shows the past week in daily increments
      • Line chart showing total amount of time logged by each agent on each of those seven days

            Assignee:
            Unassigned
            Reporter:
            Tim Evans (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: