Provide more options on how mail handler will treat mail once processed

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      According to this documentation

      • If you use POP, email messages are deleted from your inbox once processed by JIRA Service Desk
      • If you use IMAP, email messages are marked as read once processed by JIRA Service Desk.

      It's good to have an option which users can choose. For example

      1. POP
        • Mark messages as read after processed OR
        • Delete messages after processed
      2. IMAP
        • Mark messages as read after processed OR
        • Delete messages after processed

              Assignee:
              Unassigned
              Reporter:
              Yit Wei
              Votes:
              9 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: