Copy and Pasting into description or other field

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Hi - I know JIRA has the ability to add attachments and to use the "Attach Screenshot" functionality - however the Service Desk should give the option for Customers to copy and paste an screenshot of an error on-screen into the initial ticket they are logging on the Portal. Having to save a copy, then go and attach, is laborious and very archaic - the customer experience is disappointed that this simple fucntionality hasn't been provided. Can someone please look into this as it's a big problem with the way a lot of customers report issues through the Portal. Thanks
      Jp

              Assignee:
              Unassigned
              Reporter:
              jon-paul cameron
              Votes:
              4 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: