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  1. Jira Service Management Data Center
  2. JSDSERVER-6087

Allow Service Desk administrator to disable "Share" feature

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Details

    • Suggestion
    • Resolution: Unresolved
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    • 8
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem Definition

      In some cases, JIRA Service Desk administrator does not want the customer to be able to add a participant.

      Suggested Solution

      Add an option to disable sharing feature under Customer Permission and remove the Share feature from the Customer Portal.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDSERVER-5463 Prevent Service Desk Agents from Creating New Customers from the Project Page

          • Gathering Interest
          was cloned as

          Suggestion - JSDCLOUD-7057 Allow Service Desk administrator to disable the "Share" feature

          • Reviewing

          Activity

            People

              Unassigned Unassigned
              mmuthusamy Moga
              Votes:
              34 Vote for this issue
              Watchers:
              20 Start watching this issue

              Dates

                Created:
                Updated:

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