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  1. Jira Service Management Data Center
  2. JSDSERVER-5887

Document the usage of JQL function 'outdated' in JSD Server docs

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    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Jira Service Desk Server do not currently have documentation discussing the JQL function 'outdated' on:
      https://confluence.atlassian.com/display/SERVICEDESKSERVER/Advanced+searching+-+functions+reference

      &
      https://confluence.atlassian.com/display/SERVICEDESKSERVER/Advanced+searching+-+fields+reference

      We should also clarify the differences among paused/remaining & withincalendarhours on this page: https://confluence.atlassian.com/display/SERVICEDESKSERVER/Using+JQL+queries+specific+to+SLAs. 

      The functions page explains this. I would also add withincalendarhours & outdated to this page.

            kbywater@atlassian.com Karen Bywater
            kbywater tinaturner
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