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  1. Jira Service Management Data Center
  2. JSDSERVER-4999

Option for Customer to disable notification from their profile

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently , service desk notification can only be disable globally or via project. There's no option for customer to disable notification if he/she doesn't want any notification at all from JIRA regardless any activity (issue created/comment/etc) . 

      Suggested Solution

      Provide option for customer to disable notification from their profile.

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Updated:
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