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  1. Jira Service Management Data Center
  2. JSDSERVER-4972

Can I increase the limit for the no of articles that get displayed while submitting the request?

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    • Suggestion
    • Resolution: Low Engagement
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hello Team,

       

      Is there a way I can increase the limit ( more than 6 articles to be displayed if they are matching) for the no of KB suggested articles that will show up whenever a user is submitting the request?

      We are using JIRA Service Desk Cloud.

       

      Thanks,

      Swathi.

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          Suggestion - JSDCLOUD-4972 Can I increase the limit for the no of articles that get displayed while submitting the request?

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