• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to bulk edit the request type of issues in JIRA ServiceDesk. Unfortunately, the request type field is not available for bulk edit.

            [JSDSERVER-4905] Can be closed: Ability to do bulk edit of Customer Request Type.

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011716 ] New: JAC Suggestion Workflow 3 [ 3649252 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665596 ] New: JAC Suggestion Workflow [ 3011716 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325392 ] New: Confluence Workflow - Public Facing v4 [ 2665596 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053326 ] New: JSD Suggestion Workflow - TEMP [ 2325392 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048393 ] New: JSD Suggestion Workflow [ 2053326 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1766290 ] New: JSD Suggestion Workflow - TEMP [ 2048393 ]
            jonah (Inactive) made changes -
            Description Original: I would like to bulk edit the request type of issues in JIRA ServiceDesk. Unfortunately, the request type field is not available for bulk edit. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4905].
              {panel}

            I would like to bulk edit the request type of issues in JIRA ServiceDesk. Unfortunately, the request type field is not available for bulk edit.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-4905 [ JSDCLOUD-4905 ]

              Unassigned Unassigned
              7c385f6a-db4a-4591-827e-7df6378576b5 Deleted Account (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: