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  1. Jira Service Management Data Center
  2. JSDSERVER-4727

Ability to disable the "Invite Customers" feature

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Details

    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      A sys admin should be able to control whether Agents can invite new customers (hence create new accounts) to their Service Desk

      Suggestion

      Add a global level configuration (or project level) for sys admins to enable/disable new customer invitation

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-4727 Ability to disable the "Invite Customers" feature

          • Gathering Interest

          Suggestion - JSDSERVER-5463 Prevent Service Desk Agents from Creating New Customers from the Project Page

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              14 Vote for this issue
              Watchers:
              10 Start watching this issue

              Dates

                Created:
                Updated:

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