Ticket status automation on JIRA Service Desk cloud

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    • Type: Suggestion
    • Resolution: Low Engagement
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    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi JIRA team,

      Is there any way on how to automate ticket status from Resolved to closed? like for example the ticket will be closed within 3 days after it being resolved if user not reopened the ticket.

      Your information on this would be appreciated.

       

      Thanks,

       

      Arif

      IT Support Traveloka

            Assignee:
            Unassigned
            Reporter:
            Arif Nardite
            Votes:
            3 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: