-
Type:
Suggestion
-
Resolution: Low Engagement
-
None
-
Component/s: None
-
3
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
The customer / organization section in the project settings is not designed to have large number of them. Finding customers or organizations can be confusing and time consuming.
Suggested Solution
- Ability to show in separate screens the organizations, customers, organizations + customers, customers linked to an organization, customers not linked to an organization. Currently they customers and organizations both appear together in the same page and there is no way to narrow the results.
- Improve the search so that there is a possibility to search in any of the above suggested new screens.
- relates to
-
JSDCLOUD-4588 Improve customer and organization screen and add better searching capabilities
- Closed