Ability to view attachment directly Customer Portal

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: None
    • None
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently if customer tries to open attachment from customer portal, JIRA will automatically download the attachment so third party application can open it.

      Suggested Solution

      Customer would like ability to view the attachment directly from customer portal similar to how they are able to view attachment directly from JIRA's issue page.

      Workaround

      Download the attachment and view it with third party application.

            Assignee:
            Unassigned
            Reporter:
            Vicknesh Shanmugam (Inactive)
            Votes:
            9 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: