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Suggestion
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Resolution: Low Engagement
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently the Requested Participant field is a Multi User Picker. We have some use cases where a reporter would like to add their JIRA group/team as a participant to the reported issue rather than adding each member of their team individually.
A simplified solution would be to allow for groups to be selected with the UI and upon submitting the users in the group get added to the Requested Participant field individually.
- relates to
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JSDCLOUD-4121 As a Reporter I should be able to add a group to the Requested Participants field.
- Gathering Interest
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center