Allow ticket variables in comments for Automation

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Automation
    • 10
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      OnDemand version!

      It would be very helpful to be able to use the ticket information within comments. Thous in automation we could refer to the persons name or build up a link, etc.

      Example: 

      Hello ${reporter.displayName},

Please click http://foobar/resolve?${issue.id} to resolve the issue.

      This would be a simple text replacement and no scripting would be required hence security is still given.

              Assignee:
              Unassigned
              Reporter:
              Enrico Stahn
              Votes:
              90 Vote for this issue
              Watchers:
              29 Start watching this issue

                Created:
                Updated: