NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
When configuring a SLA calendar, you are only able to add select dates as holidays. If you need to add a whole week to the holiday calendar (say from December 25 to January 1st), you need to add each day separately.
Suggested Solution
Add the option to set a time interval on the holiday calendar, having both a set start and finish dates for the holiday period.
- is related to
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JSDSERVER-6192 Add ability to carve out a portion of a SLA holiday as non-working
- Closed
- relates to
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JSDCLOUD-3940 Add holiday interval to SLA calendar
- Gathering Interest
- links to
- mentioned in
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