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  1. Jira Service Management Data Center
  2. JSDSERVER-3881

Expose breach date/time for completed SLA cycles

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • API and Integrations
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, via REST and Java API, one can get the breaching date/time for the current SLA cycle, but not for completed ones. For reporting reasons, it'd be useful to know when a cycle breached.

              Unassigned Unassigned
              gjoseph Grégory Joseph (Inactive)
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