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  1. Jira Service Management Data Center
  2. JSDSERVER-3881

Expose breach date/time for completed SLA cycles

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • API and Integrations
    • None
    • 1
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, via REST and Java API, one can get the breaching date/time for the current SLA cycle, but not for completed ones. For reporting reasons, it'd be useful to know when a cycle breached.

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          duplicates

          Suggestion - JSDSERVER-3306 Include breachedDate in completed SLA cycles result in JIRA issue REST API

          • Closed
          relates to

          Suggestion - JSDCLOUD-3881 Expose breach date/time for completed SLA cycles

          • Closed
          mentioned in

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              Unassigned Unassigned
              gjoseph Grégory Joseph
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                Updated:
                Resolved:

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