Expose breach date/time for completed SLA cycles

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: API and Integrations
    • None
    • 1

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, via REST and Java API, one can get the breaching date/time for the current SLA cycle, but not for completed ones. For reporting reasons, it'd be useful to know when a cycle breached.

              Assignee:
              Unassigned
              Reporter:
              Grégory Joseph (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: