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  1. Jira Service Management Data Center
  2. JSDSERVER-3486

Add more than 2 emails address to the Email requests

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Incoming
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently Service Desk did not allow you to set more than two different email. When user need one email creating issues for each Request Type it will not allow him if there is more than two Reuqest Types.

      Suggested Solution

      Possibility to add more than 2 different Cloud email address to Email requests.

      Workaround

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Data Center'
            1. Jira Service Management Data Center
            2. JSDSERVER-3486

            Add more than 2 emails address to the Email requests

            XMLWordPrintable

              • Icon: Suggestion Suggestion
              • Resolution: Low Engagement
              • None
              • Email - Incoming
              • None
              • 1
              • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

                Problem Definition

                Currently Service Desk did not allow you to set more than two different email. When user need one email creating issues for each Request Type it will not allow him if there is more than two Reuqest Types.

                Suggested Solution

                Possibility to add more than 2 different Cloud email address to Email requests.

                Workaround

                        Unassigned Unassigned
                        hfreitas Henrique Freitas (Inactive)
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                              Unassigned Unassigned
                              hfreitas Henrique Freitas (Inactive)
                              Votes:
                              2 Vote for this issue
                              Watchers:
                              3 Start watching this issue

                                Created:
                                Updated:
                                Resolved: