Auto-search on request forms is not displaying Request Types after refresh

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    • 1
    • Severity 3 - Minor

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      Auto-search on request forms is not displaying Request Types after reloading the page or after clicking on the Workflow tab.

      Steps to Reproduce

      1. Navigate to https://<instance URL>/servicedesk/admin/<project key>/confluence-kb
      2. Link it to Confluence Space
      3. Select any Space -> Link
      4. If the Request Types are shown, refresh the page OR
      5. Go to Workflow Tab -> navigate back to Knowledge Base

      Expected Result

      Request Types are displayed

      Actual Result

      Request Types are not shown

      Workaround

      Navigate to Request Types tab and go back to Knowledge Base tab.

      Error

      Found below error message in the Network Console.

      Uncaught TypeError: Cannot read property 'requiredBooleanSelectRead' of undefined

com.atlassian.servicedesk:boolean-cell.js?locale=en-US:
i.CustomCreateView.extend.render	@	com.atlassian.servicedesk:boolean-cell.js?locale=en-US:3
(anonymous function)	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:24
j.extend.each	@	batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:35
AJS.RestfulTable.Row.s.View.extend.render	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:24
AJS.RestfulTable.i.View.extend._renderRow	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:12
(anonymous function)	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:12
b.map.b.collect	@	batch.js?agile_global_admin_condition=true&hasConnectAddons=true&jag=true&jaguser=true&jcap=true&jp…:28
AJS.RestfulTable.i.View.extend.renderRows	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:12
AJS.RestfulTable.i.View.extend.populate	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:12
(anonymous function)	@	com.atlassian.servicedesk:restful-table.js?locale=en-US:12
j	@	batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:41
n.fireWith	@	batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:42
d	@	batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:167
b	@	batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:179

            Assignee:
            Unassigned
            Reporter:
            Adven (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: