• Type: Suggestion
• Resolution: Low Engagement
• Fix Version/s: None
• Component/s: Customer Portal
• Labels:

  • affects-cloud

[JSDSERVER-3331] Add "Last Updated" column information in Customer Portal request overview.

Collapse comment: Charlie Marriott added a comment - 01/Mar/2021 12:09 AM

Charlie Marriott added a comment - 01/Mar/2021 12:09 AM

Atlassian Update – 1 March 2021

Hi,

Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

Regards,

Jira Service Management, Server & Data Center

Expand comment: Charlie Marriott added a comment - 01/Mar/2021 12:09 AM

Charlie Marriott added a comment - 01/Mar/2021 12:09 AM Atlassian Update – 1 March 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

Collapse comment: FlorianV added a comment - 19/Dec/2016 6:27 PM, Edited by FlorianV - 19/Dec/2016 6:32 PM

FlorianV added a comment - 19/Dec/2016 6:27 PM - edited

I would like to be able to add any kind of column to the Customer Portal request overview.
f.e.
I have one customer to who we provide an extra field where he can enter the name of the project the ticket is regarding to. Our agents are able to filter tickets based on a project. 
But our customer can't do that unfortuanally in the customer portal request overview...

(might link to https://jira.atlassian.com/browse/JSD-4580)

Expand comment: FlorianV added a comment - 19/Dec/2016 6:27 PM, Edited by FlorianV - 19/Dec/2016 6:32 PM

FlorianV added a comment - 19/Dec/2016 6:27 PM - edited I would like to be able to add any kind of column to the Customer Portal request overview. f.e. I have one customer to who we provide an extra field where he can enter the name of the project the ticket is regarding to. Our agents are able to filter tickets based on a project.  But our customer can't do that unfortuanally in the customer portal request overview... (might link to  https://jira.atlassian.com/browse/JSD-4580 )