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  1. Jira Service Management Data Center
  2. JSDSERVER-315

Deleting and re-creating a Service Desk-enabled project causes errors

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 1.2.1
    • 1.2
    • None

    Description

      Steps to Reproduce

      1. Add a project
      2. Add a Service Desk to that project
      3. Delete the project
      4. Create a new project with the same name/key as the previous project

      Expected Results

      The new project can be used as normal, and can have a new Service Desk enabled for it.

      Actual Results

      Old Service Desk data from the previous project can prevent the Service Desk from working properly, or even from being enabled at all.

      Workaround

      When creating projects that have been previously deleted, use a new project key.

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              Unassigned Unassigned
              gdavidson@atlassian.com Gilmore Davidson (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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