Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2939

As a admin, would like control customer access to customer portal and raise issue by email independently

XMLWordPrintable

    • 0
    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      In current setting , customer only able to raised issue by email if they in customer list or automatically registered once creating issue by email . By default , all customer in the list will have access to customer portal . As a admin, would like to control customer access to customer portal and raise issue by email independently.

      Suggested Solution

      Give configurable permissions for Customer Portal access and send request by email.

              Unassigned Unassigned
              nroslan Atiqah Roslan
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: