As a customer accessing JIRA from JSD, should not be able to create sub-tasks

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Licensing & Permissions
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We don't want our customers to be able to create a sub task off of an issue (request) that they have reported.

      To reproduce: either go to
      Project > Issues > Open > select an Issue > More > Sub-task

      OR

      Service Desk > Queue > select an Issue > More > Sub-task

      Not a huge priority (yet until I review with stakeholders) because we can train around it

              Assignee:
              Unassigned
              Reporter:
              Suzanne Seaton
              Votes:
              3 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: