Ability to have condition to start, pause and stop SLA based on custom field value

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: SLA
    • 9
    • 20

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, there are a fix set of condition to start, pause and stop SLA.

      Suggested Solution

      Condition to start, pause and stop SLA will accept custom field values as well.

            Assignee:
            Unassigned
            Reporter:
            Moga
            Votes:
            123 Vote for this issue
            Watchers:
            54 Start watching this issue

              Created:
              Updated: