Ability to have condition to start, pause and stop SLA based on custom field value

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: SLA
    • 17
    • 22

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, there are a fix set of condition to start, pause and stop SLA.

      Suggested Solution

      Condition to start, pause and stop SLA will accept custom field values as well.

              Assignee:
              Unassigned
              Reporter:
              Moga
              Votes:
              123 Vote for this issue
              Watchers:
              54 Start watching this issue

                Created:
                Updated: