Details
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Bug
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Resolution: Fixed
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Low
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2.5.0, 2.5.2
Description
Experienced Behavior
In the JIRA Service Desk Customer portal, when a user accesses the my request page, the default is "All Requests"
- Prior to 2.5.0 the default was "Open Requests"
- Since version 2.5.0 the default is "All Requests"
Expected Behavior
When a user accesses the my request page the default is "Open Requests"
Workaround
- While it is not possible to change the dropdown default, "Open requests" can be accessed directly via URL:
A related issue suggestion, JSD-1594, seeks to make it so users can set their own default
Attachments
Issue Links
- is duplicated by
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JSDSERVER-2231 My Requests links should display Open requests by default
- Closed
- is related to
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JSDSERVER-1594 Making My Requests filter options remembered
- Gathering Interest
- is cloned by
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DESK-4236 Loading...