Notification Helper should check the user's account type

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Email - Outgoing
    • 0
    • 5

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      At the moment, Notification Helper only checks the applicable Notification Scheme to verify if a user would receive a notification about a specific event.

      It doesn't account, though, for Service Desk customer accounts, which can't receive base JIRA notifications.

      It would be handy if the helper checked the account type, and, if it's a Service Desk customer, pointed out that this user will only receive Service Desk notifications.

              Assignee:
              Unassigned
              Reporter:
              Dobroslawa Wierzbicka (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: