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  1. Jira Service Management Data Center
  2. JSDSERVER-1835

Update request type upon issue type change.

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      Auto set the Customer Request Type when there is only one associated with the Issue Type.
      or
      Auto set the Issue Type when choosing the Request type

      Steps to reproduce:

      Make sure you have at lest two Request Types, each one related to a different Issue Type.

      1. Create a Issue
      2. Change the Issue Type

      The Request Type field will show "No Matches", even when there is only one Request Type available for the Issue Type.

          Form Name

            [JSDSERVER-1835] Update request type upon issue type change.

            Violeta Fulger made changes -
            Component/s Original: API and Integrations [ 35993 ]
            Component/s New: Request Type Configuration [ 38693 ]
            Marc Dacanay made changes -
            Labels Original: affects-cloud affects-server New: affects-cloud affects-server ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976539 ]
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5
            SET Analytics Bot made changes -
            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 8 New: 3
            SET Analytics Bot made changes -
            UIS Original: 7 New: 8
            SET Analytics Bot made changes -
            UIS Original: 6 New: 7
            SET Analytics Bot made changes -
            UIS Original: 12 New: 6

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
              Votes:
              52 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated: