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  1. Jira Service Management Data Center
  2. JSDSERVER-15265

Improve the selection of an Object type when configuring an object type map in an import

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    • Suggestion
    • Resolution: Unresolved
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    • Assets - Import
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    Description

      As a Schema Manager, I may have multiple object types with the same name in a single schema, for example, I may have "Network Interface" in a single schema being populated by Discovery, AWS integration and AZURE integration.

      If I wish to map a specific "Network Interface" manually within an Import configuration, when attempting to select a single object type for a new Object type map - I will see a list of all my Network Interfaces, yet I cannot distinguish them.

      There are a few solutions to this;

      1. Use a different icon to represent each object type, and distinguish one from the other - not risky, visual indication
      2. Add an identifying term to the OT Name, e.g. "Network Interface Azure" - this might be risky (especially in existing setups), as it requires adjusting AQLs across Assets/Jira (customfields, filters, reports, attribute config and mapping and much more), for example: objectType STARTSWITH "Network Interface" ...
      3. Use option 2 above, and once the OT Map was configured correctly, revert the object type name to remove the distinguishing addition, e.g. from "Network Interface Azure" back to "Network Interface" - requires some labor

      As an improvement - we can add the object type ID to the drop down, so we may immediately identify the object to select, e.g. "Network Interface (1234)

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            Unassigned Unassigned
            8cdc82c96fd5 Yinon Negev
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