Cant Successfully install Service Desk(jira-servicedesk-1.0.3.obr) due to error below

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    • Type: Bug
    • Resolution: Support Request
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: None
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      PLS HELP HOW TO RESOLVE!

      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] OBR resolver has 17 unsatisfied requirements for installing plugin_8783010887422495717_jira-servicedesk-1.0.3 (2).obr
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.jira.rest.api.http)(version>=5.2.0))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.jira.config.managedconfiguration)(version>=5.1.0)(!(version>=7.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.application.jira)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.spi)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.application.confluence)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.auth)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.jira.components.query.util)(version>=5.1.0)(!(version>=7.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.application.refapp)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.auth.types)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.jira.rest.api.util)(version>=5.2.0))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.application.bamboo)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.spi.auth)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.spi.manifest)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(symbolicname=com.atlassian.jira.issue-nav-components)(version>=6.2.11))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.applinks.api.application.fecru)(version>=3.10.4)(!(version>=5.0.0)))
      2013-11-04 18:05:38,756 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.fugue)(version>=1.1.0))
      2013-11-04 18:05:38,771 UpmAsynchronousTaskManager:thread-3 WARN roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [atlassian.upm.manager.PluginInstallationServiceImpl] Plugin installation failed: Failed to resolve plugin dependencies within OBR [plugin_8783010887422495717_jira-servicedesk-1.0.3 (2).obr]. Please see the logs for more detailed information.
      2013-11-04 18:05:38,771 UpmAsynchronousTaskManager:thread-3 ERROR roberto 1061x202x1 1kv6eox 16.188.184.114 /rest/plugins/1.0/ [atlassian.upm.manager.PluginInstaller] Failed to install plugin 'jira-servicedesk-1.0.3 (2).obr': Failed to resolve plugin dependencies within OBR [plugin_8783010887422495717_jira-servicedesk-1.0.3 (2).obr]. Please see the logs for more detailed information.
      2013-11-04 18:12:13,608 http-8080-12 WARN roberto 1091x457x1 1kv6eox 16.188.184.114 /plugins/servlet/upm/develop [atlassian.upm.pac.PacClientImpl] Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException: org.apache.http.conn.ConnectTimeoutException: Connect to marketplace.atlassian.com:443 timed out

            Assignee:
            Unassigned
            Reporter:
            roberto zacarias
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              Created:
              Updated:
              Resolved: