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  1. Jira Service Management Data Center
  2. JSDSERVER-118

JIRA Service Desk's "Get Started" button redirects to a 404 page

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Problem description

      After starting a free trial of JIRA Service Desk through the "Manage Add-ons" page of an OnDemand instance, half of the add-on's modules get disabled, no "Service Desk" drop-down button appears at the top navigation bar and the "Get Started" button redirects to a 404 page - https://domain-name.atlassian.net/servicedesk/agent/all (due to the modules being disabled):

      Workaround

      Manually enable all modules of the add-on.

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-75 Installing Service Desk throws an exception while trying to create a customField and the "Get Started" button redirects to a 404 page

          • Medium - Medium priority issues
          • Closed

          DESK-1696 Loading...

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-118 JIRA Service Desk's "Get Started" button redirects to a 404 page

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              brosa Bruno Rosa
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                Updated:
                Resolved:

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