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  1. Jira Service Management Data Center
  2. JSDSERVER-1033

Uninstalling Service Desk should uninstall its dependencies as well

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • API and Integrations
    • None
    • 0
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When an Admin uninstall JIRA Service Desk, it will only remove the jira-servicedesk-x.x.x.jar, you have to manually uninstall the rest of dependencies-plugin:

      atlassian-client-resource-x.x.x.jar
      atlassian-chaperone-x.x.x.jar
      atlassian-pocketknife-api-commons-plugin-x.x.x.jar
      atlassian-timed-promise-plugin-x.x.x.jar
      jira-email-processor-plugin-x.x.x.jar
      jira-workinghours-plugin-x.x.x.jar
      pocketknife-features-plugin-x.x.x.jar
      servicedesk-automation-modules-plugin-x.x.x.jar
      servicedesk-automation-plugin-x.x.x.jar

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-5415 Uninstalling Jira Service Desk leaves behind plugins, preventing successful reinstall

          • Highest - Our top priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1246 Disabling Atlassian Chaperone causes Service Desk to stop working

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-1033 Uninstalling Service Desk should uninstall its dependencies as well

          • Closed

          Activity

            People

              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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