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  1. Jira Service Management Cloud
  2. JSDCLOUD-966

Create SLA goal using days or weeks

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      At the moment, SLA goals can be created using hours and minutes (eg. 4h 30m). If you want to create a goal which is a few days, you still have to use hours (eg. 168h for 1 week).

      It would be easier if you are able to use days or weeks to create a goal (eg. 7d or 1w).

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          duplicates

          Suggestion - JSDCLOUD-59 Ability to display SLA times in different formats

          • Closed
          is related to

          Suggestion - JSDSERVER-966 Create SLA goal using days or weeks

          • Closed
          relates to

          Suggestion - JSDCLOUD-2038 Allow days "d" in SLA Goal

          • Closed

          Suggestion - JSDCLOUD-706 Add number of business days as Goal value

          • Gathering Interest

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              Unassigned Unassigned
              ywoo Yit Wei
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