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  1. Jira Service Management Cloud
  2. JSDCLOUD-9580

Search for "Request type" field does not work on Basic mode

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    Description

      Issue Summary

      Search for "Request type" field does not work on Basic mode

      Steps to Reproduce

      1. Search for Request type field on basic search mode

      Expected Results

      Be able to select the Request type from the dropdown arrow

      Actual Results

      You will get a message that this field will only work on Advance search mode

      Workaround

      Search for this field on JQL Advance mode

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-193 Customer Request Type in Basic Search

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              Unassigned Unassigned
              falfaro@atlassian.com Fabian A
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              Dates

                Created:
                Updated:
                Resolved: