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  1. Jira Service Management Cloud
  2. JSDCLOUD-6013

Portal is showing statuses with a different color than their workflow color

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    Description

      Summary

      When viewing your request in the customer Portal the issues statuses are appearing with a default yellow color instead of their respective workflow color.

      Steps to Reproduce

      1. Create a service desk project
      2. Create a ticket
      3. Check the my request page of the customer portal.

      Expected Results

      The issues should be listed with their status having the same color as the designed in the workflow.

      Actual Results

      All status appear with a default yellow color:

      Notes

      Accessing the issue directly in the portal still shows the color as it should:

      Attachments

        1. portal.png
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          André K.
        2. i2.png
          26 kB
          André K.
        3. i1.png
          25 kB
          André K.

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              Unassigned Unassigned
              akasper André K. (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: