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  1. Jira Service Management Cloud
  2. JSDCLOUD-5890

JSD should ignore null characters (0x00) when processing emails

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • Email - Incoming
    • None

    Description

      Otherwise, Jira will not create the request from the email because it does not support storing the null character.

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-59061 ERROR: invalid byte sequence for encoding "UTF8": 0x00 prevents creation of issues by email

          • Medium - Medium priority issues
          • Closed

          JST-356150 Loading...

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              msamy mina
              msamy mina
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                Created:
                Updated:
                Resolved: