Details
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Suggestion
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Resolution: Timed out
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0
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3
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Description
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Subhra Majhi
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Summary
Customer portal should always use wiki style renderer for comment field so that attachments are accessible to customer. Customers are not able to access attachments when default text renderer is used.
- Attachments links show as plain text and are not clickable when default text renderer is used.
Suggested Change
Customer portal should always use wiki style renderer
Attachments
Issue Links
- is related to
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JSDCLOUD-3137 As admin, would like to get notified when new project created using default field configuration with comment renderer set to 'Default Text Renderer'
- Closed
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JSDSERVER-4957 Customer portal should always use wiki style renderer
- Gathering Interest
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JSDS-569 Loading...